LeadFlow AI — Settings

Account

Used to log in to this dashboard.

New password

Confirm new password

AI reply profiles

One profile per client. This is what the AI knows when it writes a reply for their leads — matched by the clinic link they share with customers. This is also where each client's business name and alert email are set.

Business link ID (matches ?clinic= in their form link)

Business name

Business type (so the AI uses the right words)

What the AI should know (services, prices, timings, address, phone)

Services & prices (optional, the AI quotes these exactly and never invents others)

Common questions & answers (optional, but the single biggest lever for accurate replies)

Things the AI should never say or promise (optional, e.g. exact medical/legal outcomes, discounts, guaranteed dates)

Trust line (optional, e.g. years open, review count)

Tone

AI's name (optional, e.g. "Priya" — replies as a person, not a bot)

Emoji use

First message customers see (optional — leave blank for the AI to write its own opener)

Booking link (optional)

Alert email (new-lead emails; starts as the owner's login email, change it here if needed)

Country code (optional, for WhatsApp, e.g. 91)

Languages spoken (optional, comma-separated)

Opens

Closes

Slot length (minutes)

Buffer between bookings (minutes)

Timezone

Hand off to a human (optional, phone/WhatsApp the AI can offer when it's stuck)

When the AI doesn't know the answer (optional — what it should say instead of guessing)

Message outside working hours (optional — shown automatically when a lead comes in after hours)

AI replies switched on for this client

Automatically email the reply to customers who give an email (works once email sending is set up)

Test my bot

Chat with the AI exactly as a customer would. It uses the saved profile (save your changes first). Nothing is booked, no lead is created and no emails or messages are sent.

Business