Last updated: September 2026
These Terms of Service ("Terms") govern access to and use of LeadFlow AI (the "Service"), operated by Tanishq Vijayvargiya ("we", "us", "our"). By creating an account, connecting a Facebook or Instagram Page, or using any part of the Service, you ("you", "the business", "the client") agree to these Terms.
LeadFlow AI helps businesses capture leads from web forms, WhatsApp, and connected Facebook/Instagram Lead Ads, and uses an AI assistant to draft and, where enabled, automatically send replies and manage appointment bookings on the business's behalf.
You must be at least 18 years old and authorized to act on behalf of the business you register to use the Service. You are responsible for keeping your login credentials secure and for all activity under your account.
If you connect a Facebook Page or Instagram account, you authorize LeadFlow AI to access leads submitted through that Page's Lead Ads, and to use that access solely to retrieve, store, and respond to those leads on your behalf. You represent that you are authorized to grant this access for the Page in question. You may disconnect this access at any time from Settings → Channels.
Replies drafted or sent by the AI assistant are generated automatically based on the business information you provide. While we aim for accuracy, AI-generated replies may occasionally be incomplete or incorrect. You are responsible for reviewing the business information and FAQs you configure, and for monitoring conversations where accuracy is critical (e.g. pricing, medical, or safety-related claims).
Where enabled, the AI assistant may confirm, reschedule, or cancel appointments automatically based on the availability you configure. You are responsible for keeping your working hours and slot settings accurate, and for having a process to catch and correct any booking errors.
You agree not to use the Service to collect data unlawfully, contact individuals who have not consented to be contacted, send spam, or misrepresent your business. We may suspend or terminate accounts that violate this section or misuse connected Facebook/Instagram permissions.
Our collection and use of personal data, including leads' contact details, is described in our Privacy Policy, which forms part of these Terms.
Paid plans, where applicable, are billed as described to you at signup. Fees are non-refundable except where required by law.
The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability and are not liable for losses arising from downtime, third-party outages (including Meta/WhatsApp platform changes), or AI reply errors.
To the maximum extent permitted by law, LeadFlow AI and its operator are not liable for indirect, incidental, or consequential damages arising from use of the Service, including lost leads, missed appointments, or inaccurate AI replies.
You may stop using the Service and disconnect any connected accounts at any time. We may suspend or terminate access for violation of these Terms or applicable law.
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of India, without regard to conflict-of-law principles.
For questions about these Terms, contact us: